Privacy Policy — Big Racing Tips

1. Who we are

Big Racing Tips is operated by BRTSTECH LTD (“we”, “us”, “our”). We provide an information-by-subscription service for horse racing analysis and tips. We act as the Data Controller for the purposes of the UK General Data Protection Regulation (GDPR).

2. Information we collect

Enquiry form: name, email address, and message — used to respond to your enquiry.
Subscription checkout: name and email address to create and manage your account, deliver content, and issue service communications such as receipts or renewal notices.

Providing this data is necessary for us to administer and deliver our digital service.

3. How and why we use your data

To manage your subscription or enquiry and provide access to our digital content.
To send essential service emails such as confirmations, receipts, account or renewal updates.
To send update emails where you have an active subscription, or have otherwise consented.

Due to the nature of our service, by subscribing to it, you agree to receive contact from us via email or other contact methods you provide to us. If you do not agree to this, please do not subscribe to our service.

4. Data sharing

We do not sell, rent, or share your personal information with any third parties for their own marketing or commercial purposes.

We use a small number of trusted processors solely to deliver our service:

Stripe — payment processing (PCI DSS compliant).
Basin — enquiry form handling and secure email notifications.

Each processor acts only under our instructions and provides their own appropriate data-protection safeguards.

5. Data retention

We retain data for up to 12 months after the last communication and/or subscription has ended.

6. Your rights

Access your data and request a copy.
Request correction or deletion.
Withdraw consent or unsubscribe at any time.

To exercise your rights, email info@bigracingtips.com.

7. Security

All personal data is transmitted over HTTPS and stored using secure, access-controlled systems. We regularly review security measures to prevent unauthorised access, alteration, or disclosure.

8. Updates to this policy

We may update this privacy policy from time to time. The latest version will always be available at /privacy. Continued use of our website or services after changes take effect constitutes acceptance of the updated terms.